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Once medicines have left the pharmacy, we cannot accept them back into our stock as a return.

Any used medication can be sent back to the pharmacy to the following address (Concept Medicine Ltd, 1 Acre House Avenue, Lindley, Huddersfiled, HD3 3BB)  where our pharmacist will safely destroy the items, including unopened boxes.

Please ensure that you are ordering the correct treatment when completing your order. 


We only provide prescriptions to those over 18’s. Before our UK-based GPhC-regulated prescriber issues any prescription we check client records. We do not post medicine without a legal prescription.

We have to be certain that we are sending medicine to an address-verified customer over 18. We may also routinely ask for photographic ID. All searches are soft searches which do not affect your credit rating.